New Features and Enhancements
On February 24, 2026, we introduced several changes designed to enhance the user experience in the BGHS Job Portal. These updates reflect our commitment to continuously improving our platform based on user feedback and industry trends. Below is a detailed overview of the new features and improvements that are now available.
Service Provider Portal
New Reporting Features and Enhancements
Introducing Data Extracts
Service Providers with reporting permissions can now download always current CaMS data extracts directly from the Jobs Portal. Available reports include Performance-Based Funding, Employment Action Plans, Employment Related Financial Supports, and the User CaMS Staff Report. These new reports provide faster access to up to date information for reporting, monitoring, and program oversight.
Client Outcomes Report Improvements
The Client Outcomes Report now includes new secondary view options, None (default) and Referral Source, making large reports easier to scan while enabling clearer tracking of referral related outcomes. Data exports have also been enhanced to include all on screen outcome metrics and target performance, ensuring exports are fully aligned and ready for deeper analysis and reporting.
Reports – Back Button Added
A back button has been added to all report pages, making it quicker and easier to return to the main Reports homepage.
People Search Improvements
- Find Clients by EAP Number:
The People search now supports searching by EAP number, making it faster and easier for staff to locate clients using a commonly referenced identifier. The EAP number is now shown by default on the People screen and can be toggled on or off using the Customize Columns menu. The CaMS ID number has also moved from beside the client’s name to a position just above the EAP number.
- Improved Type-Ahead Suggestions:
Selecting a suggestion now takes staff directly to the person’s profile, without an extra step. Suggestions also respect the active user type filter, making search results more predictable and reducing empty or confusing results.
Invite Client – Improved Search
The Portal Look-up step in the Invite Client workflow now supports more flexible name searches, including first name–only, partial matches, and common spacing or punctuation variations, making it easier to find existing portal accounts and avoid duplicates. The workflow has also been refined so the Continue button appears only after a search is completed, reducing mis-clicks and improving clarity during intake.
Tasks – Clearer Ownership & Default Views
Task lists now default to showing only tasks assigned to the current staff member, helping staff focus on the most relevant tasks and making ownership clearer after reassignment. Task filters are also remembered, so preferred views persist.
Client Profile Improvements
- Editable Date of Birth:
Caseworkers can now view and edit a client’s Date of Birth directly in the Client Profile when the client is not linked to CaMS, using the same date picker experience as the intake form.
- Social Assistance Program:
The Social Assistance program a client is receiving (e.g., Ontario Works or ODSP) will now be available in the Client Overview, improving visibility for staff supporting clients who are receiving social assistance.
Ontario MLITSD News Feed Added
Another Ministry RSS feed has been added to the News section of the staff dashboard, featuring news releases from Ontario’s MLITSD.
Fixes
- Case Notes “No Results” Messaging:
The Case Notes screen now displays a clear inline message when filters or search criteria return no results. - Target Occupations Links Restored on People Screen
NOC links in the Target Occupations column now correctly open the filtered list of matching job posts, restoring the expected behaviour.
Developers & Integrations
NEW! Case Notes API
A new read-only Case Note API is now available to Service Providers who might be copying and pasting case notes into a second software system at their organization. The Case Note API allows authorized systems to retrieve WE Data Tools case notes by CaMS Client ID using secure API key-based authentication, IP allow listing, and role based scopes for SSMs and Service Providers. Full technical documentation is available in the online Help Centre.